For Additional Information Call Telephone Equipment & Service
254-965-3501 or email sales@ntcp.com System Overview If your business is like most growing companies, you need a phone system that makes sure every call gets through to the right person in a fast and professional manner. The PARTNER ACS is designed to help your small business enhance customer service and increase productivity while protecting your bottom line. The modular system includes a wide range of built-in features that can be easily tailored to meet your unique communications needs – from a few phones up to 40 extensions, while also handling voice mail, modems, credit card readers and fax machines. The PARTNER ACS is designed to give you greater control of your business calls and help you improve customer service. Easy-to-use features like Caller ID and unique line ringing let you personalize your service with every call. Optional voice mail and cordless phones help make sure you're always available to your customers. PARTNER ACS can even help you use your resources more efficiently, with features like automatic answering, fax management, and live call screening. And to help make sure you're always in service, remote administration capabilities allow Avaya authorized technicians to perform valuable system diagnostics and programming for you, from off-site, in the time that other systems are waiting for a technician to arrive. And since businesses often grow in both size and feature use, the PARTNER system lets you expand or take advantage of new enhancements simply by inserting a PC card. This "plug and play" technology adds value to the system while also protecting your original investment by expanding up to 40 extensions and 15 lines. With the addition of a termination device, PARTNER ACS can also be used with digital circuits such as ISDN or T-1 lines for fast data transfer and Internet access. An array of programmable features and add-on systems help you set up your PARTNER ACS exactly as you want it, for maximum control and productivity. From voice messaging to headsets, auxiliary power supplies to computer-telephony software, all PARTNER system options are designed to help you work faster and smarter. The PARTNER ACS is available worldwide: in many countries in Asia, Africa, Latin America, the Caribbean, North America, Europe, and the Middle East. Architectural Overview The "brain" of the PARTNER ACS is a compact processor module (Control Unit) providing capacity for three incoming lines and eight telephone extensions. Depending on your communications requirements, the PARTNER ACS processor module can stand alone or be used with a two-slot or five-slot carrier and additional modules for extra line and station capacity, and/or voice messaging. Expansion modules for additional line and station capacity come in 2-line/0-extension (200E), 2-line/6-extension (206E/206EC), 3-line/8-extension (308EC) and 4-line/0-extension (400E/400EC) configurations. The maximum system configuration is 19 lines and 8 telephones, or 15 lines and 40 telephones. Whichever system configuration you choose, simply connect your phone lines, telephones, and other office equipment to your PARTNER ACS to get virtually all the communications capabilities you need. With PARTNER ACS, you can select from four contemporary telephones with built-in features including speakerphone, intercom, hold and transfer buttons, and programmable feature/line buttons. Each phone has pull-out tray with instruction for using and programming specific features. PARTNER phone options include backlit swivel display—a unique feature available only from Avaya. The adjustable display is easy to read, especially in dim light, and can be tilted to fit the user's comfort. The two-line by 24-character display is available in a choice of languages--English, French, and Spanish. Hardware 5-Slot Carrier The 5-Slot Carrier supports up to 5 modules one Control Unit and four additional modules (expansion modules or PARTNER Mail VS). 308 Module (Control Unit) The 308 Module is the control unit or processor for the system, with 3 jacks for Caller ID compatible lines and 8 extensions. 400E Module The 400E/400EC Modules provide ports for 4 additional lines and no extensions, and is used with the 308 Module. The 400 EC Module supports Caller ID. 2-Slot Carrier The 2-Slot Carrier supports 2 modules—one Control Unit and one additional expansion module or PARTNER Mail VS® module. 200E Module The 200E Module provides ports for 2 additional lines & no extensions, and is used with the 308 Module. 206E Module The 206E/206EC Modules provide ports for 2 lines and 6 extensions and are used with the 308 Module in a 2-slot or 5-slot carrier. The 206EC Module supports Caller ID. Administration Administration and programming of the PARTNER ACS system is accomplished via a display telephone set to extension 10 or 11, or by using the optional PC Administration for PARTNER software, available from Avaya. Security PARTNER ACS incorporates several security features such as Toll Restriction and Disallowed/Allowed Lists to prevent unauthorized usage of the telephone system.
For Additional Information Call Telephone Equipment & Service
254-595-0620 or email sales@ntcp.com
